Pulse · Surveys and feedback that turn into action.
Collect feedback from customers and staff on any device, see the results live, and let AI summarise thousands of open answers into the five things to fix.
- ★★★★★“Quick checkout and really helpful staff.”
- ★★★★☆“Found what I needed, a bit of a queue.”
- ★★☆☆☆“Size I wanted was out of stock.”
Branded surveys by link, QR code, kiosk or email
Branching logic, scoring and multiple languages
Live dashboards by location, segment and period
AI summaries and alerts when a score drops
Pulse is a survey and feedback platform built for operations teams. Ask the right question at the right moment, then act on the answer while it still matters.
What it does
- Survey builder with branching, scoring and translations
- Distribution by link, QR code, in-store kiosk or email
- Dashboards that slice results by location, team and time
- AI summaries of open-ended answers, grouped by theme
- Alerts when a score falls below the line you set
Where it fits
Customer satisfaction after a visit, staff engagement, mystery shopper programmes, product feedback and post-training checks. Pulse can feed its scores into Jupiter so feedback sits next to sales.
Have a process that should run itself?
Tell us what slows your team down. We will come back with a plan, a prototype and a price.